Our Values
At Helping Matters, our values are the cornerstone of our commitment to providing exceptional disability and mental health support services in Adelaide, Australia. We believe in genuine care, lasting positive change, tailored support, and fostering a strong sense of community. These values guide our every action and decision.
Compassion, Patience, and Adaptability
Our team's lived experience translates into genuine care and support. We possess the compassion, patience, and skill set to adapt to the unique needs of each individual we support. We are real life representatives who know what the clients need and are set out to make a real change.
Openness and Implementation
We strive to create lasting, positive change by being open to feedback and taking constructive criticism with a positive viewpoint. We actively listen and implement suggestions to continuously improve our services and better support individuals with disabilities and mental health challenges.
Collaboration and Opportunity
We ensure our services are tailored to meet the unique needs and goals of each client by liaising with other stakeholders on a regular basis. This ensures we are all providing appropriate care and supplying the participant with the correct tools to meet their goals, while always looking out for new and exciting opportunities for each participant.
Community and Connection
Helping Matters fosters a sense of community and connection through daily check-ins with staff to maintain a quality level of support for each participant. We hold care plan meetings with each stakeholder and organise community-based events to maintain connections within the community, promoting their independence and well-being.
